We, at Rixyncs, a BPO provider, partner with our clients to provide a full spectrum of BPO services. We provide the people, processes, management structure and supporting technologies to help our customers reduce costs.

Technology has made it possible for companies to outsource business processes to countries on the other side. In any industry, it sometimes makes business sense to spread your investments for reasons like such as security and to meet the demands of the market. Business process outsourcing is about more than simply cutting costs. It's about increasing productivity, efficiency and in turn the business value for your company.

"The outsourcing market is estimated at US$ 100 billion in 2005 with 10-15% annual growth, which is an indication as to how companies view outsourcing."

Some of the motivation factors as to why BPO is gaining ground are:

() Cost Effectiveness
() Increase access to diverse technology
() Operational Efficiency
() Utilization Improvement
() Better Risk Management
() Better Flexibility


Outsourcing Industry

Customers involved Insurance, Banking, Pharmaceuticals, Telecom, Automotive and Airlines seem to be the early adopters of Business Process Outsourcing. Of the vertical listed above insurance and banking are able to generate bulk of the savings purely because of the large proportion of processes they can outsource like claims processing, loans processing and client servicing through call centers.
Improvement in cost, quality and productivity has encouraged customers to rapidly scale up their offshore operations. It is no longer seen as a one-time cost reduction or process improvement but customers are demanding year-on-year improvements in process metrics.